Soul Kittie Pet House Puchong 心灵知喵 - Pet Hotel , Grooming , DayCare , Boarding & Retail

2.8(11) See reviews on Google ✓ Verified

Full-Service & Spa GroomingSmall Animal & Exotic Pet GroomingDog GroomingGrooming with Boarding & DaycareCat Grooming

55 low data

composite score

Services: Full-Service & Spa Grooming, Small Animal & Exotic Pet Grooming, Dog Grooming
Reviews: 11

What recent reviews say

Soul Kittie offers boarding, grooming, and retail services but faces serious credibility issues. Multiple customers report poor grooming results, inadequate hygiene protocols that exposed puppies to parasites, and aggressive selling tactics on overpriced supplies. Positive experiences centre on friendly staff and clean premises, yet repeated complaints about grooming standards and staff professionalism substantially undermine trust.

Based on limited recent reviews, so treat this as low-confidence.

Praised for

cute puppies available
clean facility and well organised
friendly staff (when attentive)
home-cooked meals for boarding pets
patient and reasonable pricing (occasional positive experience)

Watch-outs

poor grooming quality and uneven cuts
hygiene failures leading to parasites (ticks and lice)
pushy upselling of expensive supplies and food
unprofessional staff behaviour and rudeness
lack of care for unvaccinated puppies

friendly-staffclean-premisesrough-handlingpoor-finishingoverpricedpoor-communicationtraumatised-pet

Synthesised from public Google reviews, most recent 2025-12-07. We do not republish review text.

Strengths

home-cooked daily meals for boarding pets
well-organised facility with video updates on pet care
willingness to assist unvaccinated puppies when other groomers refuse

How we scored this

Methodology

Star rating 56

Review volume 47

Review recency 82

Review sentiment 30

Profile completeness 100

Verification 30

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