65 low data
Pet Lovers Centre - Main Place Mall
4.5(61) ✓ Verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Dog GroomingCat GroomingGrooming with Boarding & Daycare
Pets Grooming Hotel - PGH
Full-Service & Spa GroomingDog GroomingGrooming with Boarding & DaycareCat Grooming
72
composite score
- Services
- Full-Service & Spa Grooming, Dog Grooming, Grooming with Boarding & Daycare
- Reviews
- 74
What recent reviews say
Pets Grooming Hotel earns strong praise for grooming quality and staff friendliness, with many clients returning regularly. However, serious safety concerns emerge: documented incidents of physical aggression toward dogs, a tongue laceration during grooming, and parvovirus infection at the boarding facility. Customers also report aggressive shaving without permission and dismissive handling of complaints.
Praised for
- friendly and patient staff
- skilled grooming and finishing
- safe and clean premises
- good handling of nervous pets
- convenient boarding facility
Watch-outs
- rough handling and hitting animals
- safety incidents (scissors injury, infection)
- excessive shaving without consent
- price increases
- poor incident response and compensation
skilled-groomerfriendly-staffgood-finishingclean-premisessafe-environmentrough-handlingpoor-communicationtraumatised-pet
Synthesised from public Google reviews, most recent 2025-12-21. We do not republish review text.
Strengths
- Regular clients see quality grooming results
- Staff patient with nervous or matted coats
- Clean facilities and organized boarding
How we scored this
Methodology Star rating 82
Review volume 81
Review recency 84
Review sentiment 40
Profile completeness 100
Verification 30
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Catzonia USJ earns consistent 5-star praise for treating cats with genuine care and skill. Customers value the professional grooming results, spotless facilities, and staff who keep owners informed and reduce pet stress during boarding. Long-term loyalty and word-of-mouth recommendations reflect trust in their cat-focused service.
Mobile & Home-Visit GroomingDog GroomingGrooming with Boarding & Daycare
66 low data
Fatto Catto
4.8(45) ✓ Verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Grooming with Boarding & DaycareCat GroomingDog Grooming