Letoro Grooming • Bandar Puteri Puchong

4.5(162) See reviews on Google ✓ Verified

Mobile & Home-Visit GroomingFull-Service & Spa GroomingSmall Animal & Exotic Pet GroomingDog GroomingGrooming with Boarding & DaycareCat Grooming

composite score

Services: Mobile & Home-Visit Grooming, Full-Service & Spa Grooming, Small Animal & Exotic Pet Grooming
Reviews: 162

What recent reviews say

Letoro Grooming in Bandar Puteri Puchong earns strong marks for skilled grooming, friendly staff, and genuine care for pets. Multiple customers praise their work with difficult animals and safe handling. However, two serious complaints raise concerns: one about unsafe mixing of dogs and rabbits, poor finishing work, and dismissive service; another about potential hygiene issues leading to a customer's dog developing skin disease. The positive reviews far outweigh these, but the safety and cleanliness issues deserve attention.

Praised for

skilled grooming, especially difficult pets
attentive and friendly staff
safe, calm environment for pets
reasonable pricing
before-and-after documentation
animal rescue and adoption support

Watch-outs

unsafe animal handling practices
poor hygiene leading to skin issues
inconsistent grooming quality
insensitive customer service
overpricing for certain services

skilled-groomerfriendly-staffsafe-environmentstress-free-petfair-pricinggood-communicationgentle-handlingrough-handlingunclean-premisespoor-finishing

Synthesised from public Google reviews, most recent 2026-06-20. We do not republish review text.

Strengths

Skilled handling of difficult or anxious pets
Friendly, attentive staff
Support for animal rescue and adoption
Reasonable pricing with discounts for new customers

How we scored this

Methodology

Star rating 90

Review volume 96

Review recency 100

Review sentiment 78

Profile completeness 100

Verification 30

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