Pets Naturale Starling Mall

4.9(1362) See reviews on Google ✓ Verified

Small Animal & Exotic Pet Grooming

composite score

Service: Small Animal & Exotic Pet Grooming
Reviews: 1362

What recent reviews say

Pets Naturale Starling Mall is a well-stocked pet shop with clean facilities and a welcoming team that mostly earns praise for helpfulness and genuine care. However, one recent customer experienced aggressive upselling and unsuitable food recommendations that left their new cat refusing to eat for days, highlighting inconsistency in how staff prioritize customer relationships over sales.

Praised for

friendly and welcoming staff
clean and comfortable premises
good variety of animals and supplies
fair pricing and quality products

Watch-outs

pushy sales tactics focused on upselling
poor food recommendations that caused pet distress

friendly-staffclean-premisesfair-pricinggood-communication

Synthesised from public Google reviews, most recent 2026-06-29. We do not republish review text.

Strengths

wide variety of pets and supplies in one location
clean, comfortable shopping environment
knowledgeable staff who explain product benefits clearly

How we scored this

Methodology

Star rating 98

Review volume 100

Review recency 100

Review sentiment 87

Profile completeness 75

Verification 0

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